Shipping and Returns Policy

Domestic shipping within Australia

Once the item has been ordered and paid for we aim to process and dispatch your order within 24-48 hours, Monday- Friday.

All of our domestic orders are shipped via Couriers Please (metro) and Australia Post.

Once shipped, please allow up to 1-7 business days (W.A. please allow 3-10 Business days). You will receive an email notification from us that contains tracking information once your order has been shipped.

To guarantee delivery a faster delivery, we recommend your parcel be sent to an address where there will be someone to receive it between 9am – 5pm.

International Shipping

Once the item has been ordered and paid for we aim to process and dispatch your order within 24-72 hours, Monday- Friday.

All of our international orders are shipped with DHL global mail. Once arrived in your country it will be shipped by your countries standard mail service.

Mail Delivery times –

New Zealand 3-5 Days*

Cananda 7-12 Days*

*Working days

Returns

Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.

Due to the nature of our products, we cannot accept returns.

If you receive a damaged item, please notify us by email (with photos of the item attached) immediately for assistance at [email protected]

Please note that Clean & Green Wholefoods Pty Ltd is not responsible for any returned packages lost in transit without proof of delivery to Clean and Green Wholefoods.

Payment

We offer secure online ordering and accept Visa, MasterCard, American Express and PayPal.